PURCHASE POLICY

Customers can choose one of the following purchase methods:
Method 1: Order the product on the website

Step 1: Find a product to buy

* Search for products from the Product category: select the category and product line of the category.

Step 2: Select the product to buy

 If the customer only buys one product, after viewing the product details, for products with size and color, please select the size and color for the product and press the Add product to cart button to wait for the order and payment.

 Click the Buy button to proceed with the order and payment.
 If you already have an account, customers click here to log into their account to pay for their shopping cart If they do not have an account, customers fill in the necessary information such as full name, phone number, shipping address, shipping address. just email, click create new account and fill in the password for the customer account. If there are any other requests, the customer can add a note in the additional notes section.
 Click the Order button to receive order information.
 The system will send a successful order confirmation to the email you provided. A maximum of 24 hours after placing the order (during working hours 8:30 a.m. - 7:30 p.m.), Japan Import Welding Machine online sales staff will contact the customer to confirm the order and mention the shipping cost and delivery schedule.
Note:

We only accept orders when providing accurate information about address and phone number. After the customer places an order, we will contact you again to review the information and agree on additional relevant matters.
Some sensitive cases: the order value is too big & the delivery time is in the evening, the delivery address is in the lane or it can lead to danger. We will proactively contact you to agree on a specific delivery time.
The Company undertakes that all goods delivered to you will have a complete invoice and be officially guaranteed. Risks that arise during transportation (impact, moisture, accidents, etc.) may affect the goods, so please call the hotline 056.497.5555 for fast and immediate support.
Some adjustments if the customer wants to make changes when placing an order:
– To change the number of products in the cart, click to increase or decrease the quantity and click Update cart to record the cart, record the changed quantity and the total value of the order.

– To remove a product from the cart, click the X icon on the product name in the cart.

– Click the Continue shopping button to view more products.


Method 2: Buy by phone: 056.497.5555

You can contact us directly for advice and receive the product as easily as possible.

Hours from 8:00 am to 10:00 pm (including Sundays & excluding holidays) staff are always ready to serve.
CONTACT INFORMATION Address: 34, Jalan Wawasan 2/4, Pusat Bandar Puchong, 47100 Puchong, Selangor, Malaysia